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What an AI knowledge base is used for

The same product, hired for 24 different jobs. Search for yours, or read the family it belongs to: each page says what to feed it, what changes, and which integrations belong with it.

24 use cases

Customer experience

AI chatbot for customer supportThe repetitive questions stop reaching your inboxWhat it does AI chatbot for ecommerceSpecs, sizes and shipping, on the product pageWhat it does AI chatbot for lead generationThe conversation ends with a name and an emailWhat it does AI assistant for SaaS user onboardingThe question that would have been a cancelled trialWhat it does AI chatbot for multilingual websitesOne knowledge base, every language your visitors write inWhat it does

Documentation and developers

Ask AI search for your documentationThe answer, and the page it came fromWhat it does AI assistant for your API referenceThe parameter, the example, and the page it lives onWhat it does AI assistant for courses and training materialThe answer without rewatching the moduleWhat it does

Internal teams

Answer HR and policy questions privatelyThe handbook, without the interruptionWhat it does AI assistant for an internal IT helpdeskThe VPN question, answered without a ticketWhat it does AI assistant for sales enablementThe answer a rep needs while the call is liveWhat it does AI assistant for procedures and field teamsThe procedure, on a phone, in the aisleWhat it does AI chatbot for recruiting and careers pagesThe forty questions a candidate asks before applyingWhat it does AI for your internal knowledge baseThe answer exists. Nobody can find it.What it does

By industry

AI chatbot for real estate websitesAnswers about the listing, at midnightWhat it does AI chatbot for schools and universitiesAdmissions questions, answered on the page they are asked onWhat it does AI chatbot for clinics and practicesHours, insurance and preparation, not diagnosisWhat it does AI chatbot for hotels and restaurantsCheck-in times, allergens and the dog policyWhat it does AI chatbot for professional services firmsWhat you do, what it costs, and who you have done it forWhat it does AI chatbot for insurance brokersWhat the cover includes, in the words a customer usesWhat it does AI chatbot for law firmsThe questions that come before a first consultationWhat it does AI chatbot for car dealershipsTrim, finance and part exchange, on the listing itselfWhat it does AI chatbot for manufacturersDatasheet questions, answered from the datasheetWhat it does AI chatbot for nonprofitsDonors, volunteers and the people you serve, all asking at onceWhat it does