AI chatbot for clinics and practices
Hours, insurance and preparation, not diagnosis
Most calls to a practice are not clinical. They are about parking, insurance, opening hours and what to bring, and every one of them takes a receptionist away from the person standing at the desk.
The phone rings all morning with questions your website already answers. Somebody reads out the same three sentences about fasting before a blood test, while a patient in front of them waits their turn.
- Opening hours, locations and parking
- Insurance and payment information
- Preparation instructions for procedures
- New patient forms and what to bring
What it does
Administrative, deliberately
It answers from the practice information you publish. Clinical questions are pointed at a person, because that is the only correct answer to them.
The preparation instructions, in full
What to bring, what not to eat, how early to arrive: the details that get an appointment wasted when they are missed.
Takes pressure off the phone
The questions that do not need a person stop reaching one, which is what makes the queue shorter for the ones that do.
Questions people ask
Does it give medical advice?
No. Give it your administrative information and nothing else, and it answers from that and refers everything else to your team.
What about patient data?
It does not belong in a knowledge base. The assistant answers from published practice information, has no access to records, and should never be asked for them.
Can it work with our booking system?
It captures the request as a lead with the details. Booking itself stays where it already is.
Connect it to
Upload your documents, get answers that cite them
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