AI chatbot for ecommerce
Specs, sizes and shipping, on the product page
The questions that stop a purchase are asked at the product page and answered nowhere near it. An assistant that reads your catalogue and your policies answers them where the decision happens.
Will it fit, when does it arrive, and can I return it. Three questions on every product page, answered in a shipping policy two clicks away, so the visitor either guesses or leaves.
- The product catalogue
- Shipping, returns and warranty policies
- Sizing and materials guides
- Frequently asked pre-sales questions
What it does
Aware of the page
The widget knows which product the visitor is on, so a question about sizing is answered about that product rather than in general.
Policies included
Shipping, returns and warranty are documents like any other, so an answer about delivery quotes the policy you actually publish.
A lead when it matters
An out-of-stock question or a bulk enquiry becomes a lead in HubSpot or a Mailchimp subscriber, tagged by where it came from.
Questions people ask
Does it know about stock and prices?
It knows what is in the knowledge base. Keep the catalogue synced and the answers follow it; for live stock, keep the number on the page and let the assistant point at it.
Will it slow the product page down?
The widget is one asynchronous script of about 20 KB gzipped and does not block rendering.
Can it work in more than one language?
Yes. It answers in the language it is asked in, from the same knowledge base.
Connect it to
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