LanguageENES

AI chatbot for nonprofits

Donors, volunteers and the people you serve, all asking at once

Three different audiences arrive on the same website with different questions, and the team answering them is two people. An assistant that reads your programme pages, your giving FAQ and your annual report answers all three.

The situation before

A donor wants to know whether the gift is deductible, a volunteer wants to know what the commitment actually is, and somebody who needs the service wants to know whether they qualify. All of it is published. All of it arrives in the same inbox anyway.

What to feed it
  • Programme pages and eligibility criteria
  • The giving FAQ: methods, receipts, tax treatment
  • Volunteering requirements and the sign-up process
  • Your annual report and transparency pages

What it does

Three audiences, one knowledge base

Programme eligibility, how giving works and what volunteering asks of someone are all answered from pages you already maintain.

Giving is one click from the answer

When a question ends in intent, the visitor goes to the donation page you already use or joins your Mailchimp list, and the click is recorded as a conversion.

In the languages your community uses

The same material answers in the language of the question, which matters when the people you serve do not all share one.

Questions people ask

Can it take a donation?

No. It answers the questions that stop people from giving and sends them to the donation page you already use, where the click is counted as a conversion.

Can it handle a sensitive request?

It answers from published material and hands over rather than improvising. For anything that needs a person, route the conversation to a lead so somebody follows it up.

Is there a plan a small organisation can afford?

The plans are on the pricing page and the trial needs no card. Nothing here requires a plan above the traffic you actually have.

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