AI chatbot for law firms
The questions that come before a first consultation
Somebody with a problem reads three firms' websites in one sitting and instructs the one that answered them. An assistant that reads your practice-area pages and your process explainers answers first, and captures the enquiry when it is serious.
Your enquiry form asks for a name and a phone number and promises a call back. The person on the other side wants to know whether you even take this kind of matter, roughly what it costs and how long it runs, and they will ask another firm rather than find out by phone.
- Practice-area pages
- Fee structures and funding options as you publish them
- Process explainers: stages, timelines, documents required
- The intake questions your team asks on every first call
What it does
What you take, and what you do not
Practice-area material answers whether the matter is one your firm handles, which saves the call that was never going to become a client.
Process and documents, up front
Stages, typical timelines and the papers a client needs to bring, from the explainers you already publish.
It does not give legal advice, and says so
It describes your firm's services, process and published fees. Anything specific to a matter becomes a consultation request with the transcript on it.
Questions people ask
Is this giving legal advice?
No, and the page it sits on should say so as well. It explains your firm's services and process from your own published material, and hands anything matter-specific to a lawyer.
Can it take confidential details?
It captures what a visitor chooses to type into a lead form. Treat it as an intake channel rather than a case file, and keep client material out of the knowledge base the public assistant reads.
Does it work for a firm practising in two languages?
Yes. The same practice-area material answers in the language the enquiry is written in.
Connect it to
Upload your documents, get answers that cite them
One knowledge base, an AI chat or an Ask AI search on any site, and every answer with the passage it came from. Free for 14 days.