Customer Support
Everything we have written under customer support.
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Oct 15, 2026 · 6 min readPlugin or script tag? Two ways to put AI chat on WordPressThe question sounds like a choice between two installation methods. It is not. One of them carries your content in and the other puts the chat on the page, and most sites want both.
Oct 14, 2026 · 6 min readThe questions car buyers ask a dealership at 10 pmCar buying happens in the evening, on three tabs at once. The listing answers two questions out of five, and the showroom that answers the other three before morning gets the visit.
Oct 12, 2026 · 7 min readAllergens, access and pets: hospitality questions with a liability edgeThree questions decide a booking and carry a consequence if the answer is wrong. An assistant can take all three, on one condition: somebody has to have written the policy down first.
Oct 5, 2026 · 6 min readWhat an AI assistant can and cannot see in your Shopify storeYour catalogue, policies and shipping rates reach the assistant. Your customers and orders never do. Here is the exact boundary, and the one thing that goes stale if nobody presses a button.
Oct 2, 2026 · 7 min readWhy shoppers abandon carts over unanswered questionsThe cart was not abandoned at checkout. It was lost earlier, on the product page, at the moment a question arrived and nothing on the page answered it.
Oct 1, 2026 · 7 min readWhat a clinic can and cannot automateMost of what a clinic is asked after hours is written down somewhere. The rest is clinical, and an assistant that knows the difference is the only kind worth putting on a practice website.
