Adding an AI chatbot to a website takes one line of code and about a minute. That part is not where it goes wrong.
What decides whether anyone uses it is four choices you make before pasting anything: what shape it takes on the page, which pages it lives on, what it answers from, and where it is allowed to run.
The part that takes a minute
Copy the tag from the widget's Install tab and paste it just before the closing body tag.
<script src="https://cdn.welcomeai.dev/widget.js" data-widget="wg_xxxxxxxxxxxx" async></script>Nothing else is required. The script loads asynchronously, so it does not hold up the rest of your page, and the widget is detected automatically the first time it answers on a real visit.
welcomeai.devWidgets and installation: the script tag, surfaces and allowed domainsDecision 1: what shape it takes
"Chatbot" suggests a bubble in the corner. That is one of six surfaces, and often not the right one. Pick by where it appears on the page and how it opens, not by what it is called.
Floating chat and Inline chat are on every plan; the other four need Pro. Spotlight and Inline input answer one question at a time, which is also why they are the two that do not run a lead form across several turns.
Decision 2: which pages it lives on
The same script can run site-wide, but the right surface changes with the job the page does.
Decision 3: what it answers from
The widget is only the window. What it says comes from the knowledge base behind it: the pages, documents and question-and-answer pairs you give it.
When nothing in that material covers a question, it says so instead of improvising. That refusal is a feature, and it is also your to-do list: every question it could not answer is a page someone has not written yet.
welcomeai.devHow to build an AI knowledge base for your businessDecision 4: where it is allowed to run
A widget only answers on the domains you list. Add each host it will run on: the live site and any staging or preview address. *.example.com covers subdomains. A request from anywhere else is refused, which is what stops someone copying your tag onto their own site.
If your site runs on a platform
You do not have to touch templates. WordPress and Shopify have their own install path, Webflow keeps your site content in sync, and React apps get a component instead of a tag.
welcomeai.devIntegrations: WordPress, Webflow, Shopify, React and where leads can goHow you know it is actually live
About five minutes gets you from an empty workspace to an assistant answering on your site, if you start from content you already have. The setup checklist will not tick the install step when you paste the tag; it waits for the widget's first real answer on a live page. That is the only step that proves it works where your visitors are.
welcomeai.devProduct walkthrough: one minute from upload to answerQuestions people ask
Paste the tag last. Choose the surface for the page, give it something worth answering from, list the domains, and the minute of installing is the easy part it was always meant to be.
